Last updated May 08, 2023
This privacy notice for Channel Key LLC ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you
use our services ("Services"), such as when you:
Engage with us in other related ways, including any sales, marketing,
Questions or concerns?Reading this privacy notice will
help you understand your privacy rights and choices. If you do not agree
with our policies and practices, please do not use our Services. If you
still have any questions or concerns, please contact us at firstname.lastname@example.org.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can
find out more details about any of these topics by clicking the link
following each key point or by using our
table of contents below to find the section you are looking for.
What personal information do we process? When you visit,
use, or navigate our Services, we may process personal information depending
on how you interact with Channel Key LLC and the Services, the choices
you make, and the products and features you use. Learn more about
personal information you disclose to us.
Do we process any sensitive personal information?
We do not process sensitive personal
Do we receive any information from third parties?
We do not receive any information from
How do we process your information? We process your information
to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent. We process your information
only when we have a valid legal reason to do so. Learn more about
how we process your information.
How do we keep your information safe? We have organizational and technical processes and procedures
in place to protect your personal information. However, no electronic transmission
over the internet or information storage technology can be guaranteed to be
100% secure, so we cannot promise or guarantee that hackers, cybercriminals,
or other unauthorized third parties will not be able
to defeat our security and improperly collect, access, steal, or modify your
information. Learn more about
how we keep your information safe.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have certain rights
regarding your personal information. Learn more about
your privacy rights.
How do you exercise your rights? The easiest way to exercise
your rights is by visiting http://www.channelkey.com/privacy-policy, or by contacting us. We will consider and
act upon any request in accordance with applicable data protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when
you register on the Services,
express an interest in obtaining information about us or our products
and Services, when you participate in activities on the Services, or
otherwise when you contact us.
Personal Information Provided by You. The personal information
that we collect depends on the context of your interactions with us and the
Services, the choices you make, and the products and features you use. The
personal information we collect may include the following:
We do not process sensitive
Social Media Login Data.We may provide you with the
option to register with us using your existing social media account
details, like your Facebook, Twitter, or other social media account. If
you choose to register in this way, we will collect the information
described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
All personal information that you provide to us must be true, complete,
and accurate, and you must notify us of any changes to such personal
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP)
address and/or browser and device characteristics — is
collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device
and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs,
device name, country, location, information about how and when you use
our Services, and other technical information. This information is
primarily needed to maintain the security and operation of our Services,
and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic,
usage, and performance information our servers automatically collect when
you access or use our Services and which we record in log files. Depending
on how you interact with us, this log data may include your IP address,
device information, browser type, and settings and information about your
activity in the Services (such
as the date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which features
you use), device event information (such as system activity, error
reports (sometimes called "crash
dumps"), and hardware
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:We process your information to provide, improve, and
administer our Services, communicate with you, for security
and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
To facilitate account creation and authentication and otherwise
manage user accounts.
We may process your information so you can create and log in
to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user.
We may process your information to provide you with the
To respond to user inquiries/offer support to users.
We may process your information to respond to your inquiries
and solve any potential issues you might have with the requested
To send administrative information to you.We may
process your information to send you details about our products and
services, changes to our terms and policies, and other similar
To enable user-to-user communications.We may
process your information if you choose to use any of our offerings
that allow for communication with another user.
To request feedback.We may process your
information when necessary to request feedback and to contact you
about your use of our Services.
To send you marketing and promotional communications.
We may process the personal information you send to us for
our marketing purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any time. For
more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below).
To deliver targeted advertising to you. We may process
your information to develop and display personalized content
and advertising tailored to your interests, location, and more.
To protect our Services. We may process your information
as part of our efforts to keep our Services safe and secure, including fraud
monitoring and prevention.
To determine the effectiveness of our marketing and promotional
campaigns. We may process your information to better understand how to provide marketing
and promotional campaigns that are most relevant to you.
To save or protect an individual's vital interest. We may
process your information when necessary to save or protect an individual’s
vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short:We only process your personal information
when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent,
to comply with laws, to provide you with services to enter into or fulfill our contractual obligations,
to protect your rights, or to fulfill our legitimate
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to
explain the valid legal bases we rely on in order to process your personal
information. As such, we may rely on the following legal bases to process
your personal information:
Consent.We may process your information if you have
given us permission (i.e., consent) to use your personal
information for a specific purpose. You can withdraw your consent at any
time. Learn more about
withdrawing your consent.
Performance of a Contract. We may process your personal
information when we believe it is necessary to fulfill our contractual obligations to
you, including providing our Services or at your request prior to entering
into a contract with you.
Legitimate Interests. We may process your information when
we believe it is reasonably necessary to achieve our legitimate business
interests and those interests do not outweigh your interests and fundamental
rights and freedoms. For example, we may process your personal information
for some of the purposes described in order to:
Send users information about special offers and discounts on our
products and services
Develop and display personalized and relevant advertising content
for our users
Support our marketing activities
Diagnose problems and/or prevent fraudulent activities
Understand how our users use our products and services so we can
improve user experience
Legal Obligations. We may process your information where
we believe it is necessary for compliance with our legal obligations, such
as to cooperate with a law enforcement body or regulatory agency, exercise
or defend our legal rights, or disclose your information as evidence in litigation
in which we are involved.
Vital Interests. We may process your information where
we believe it is necessary to protect your vital interests or the vital interests
of a third party, such as situations involving potential threats to the safety
of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission
(i.e., express consent) to use your personal
information for a specific purpose, or in situations where your permission
can be inferred (i.e., implied consent). You can
withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable
law to process your information without your consent, including, for
If collection is clearly in the interests of an individual and consent
cannot be obtained in a timely way
For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is
necessary to assess, process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating
with next of kin
If we have reasonable grounds to believe an individual has been, is, or
may be victim of financial abuse
If it is reasonable to expect collection and use with consent would
compromise the availability or the accuracy of the information and the
collection is reasonable for purposes related to investigating a breach
of an agreement or a contravention of the laws of Canada or a province
If disclosure is required to comply with a subpoena, warrant, court
order, or rules of the court relating to the production of records
If it was produced by an individual in the course of their employment,
business, or profession and the collection is consistent with the
purposes for which the information was produced
If the collection is solely for journalistic, artistic, or literary
If the information is publicly available and is specified by the
We may share information in specific situations described in this
section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors,
or agents ("third parties") who perform services for
us or on our behalf and require access to such information to do that
work. The categories of third
parties we may share personal information with are as follows:
We also may need to share your personal
information in the following situations:
Business Transfers. We may share or transfer your information
in connection with, or during negotiations of, any merger, sale of company
assets, financing, or acquisition of all or a portion of our business to
store your information.
and pixels) to access or store information. Specific information about
how we use such technologies and how you can refuse certain cookies is
set out in our Cookie Notice.
In Short:If you choose to register or log in to our Services using a social
media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your
third-party social media account details (like your Facebook or Twitter
logins). Where you choose to do this, we will receive certain profile
information about you from your social media provider. The profile
information we receive may vary depending on the social media provider
concerned, but will often include your name, email address, friends
list, and profile picture, as well as other information you choose to
make public on such a social media platform.
We will use the information we receive only for the purposes that are
described in this privacy notice or that are otherwise made clear to you
on the relevant Services. Please note that we do not control, and are
not responsible for, other uses of your personal information by your
third-party social media provider. We recommend that you review their
privacy notice to understand how they collect, use, and share your
personal information, and how you can set your privacy preferences on
their sites and apps.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:We keep your information for as long as necessary to fulfill the purposes outlined in this
privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy notice, unless a
longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information
for longer than the period of time in which users
have an account with us.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such information, or, if this
is not possible (for example, because your personal information has been
stored in backup archives), then we will securely store your personal information
and isolate it from any further processing until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to
protect the security of any personal information we process. However, despite
our safeguards and efforts to secure your information, no electronic transmission
over the Internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals,
or other unauthorized third parties will not be able
to defeat our security and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal information,
transmission of personal information to and from our Services is at your
own risk. You should only access the Services within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18
years of age. By using the Services, you represent that you are at least
18 or that you are the parent or guardian of such a minor and consent to
such minor dependent’s use of the Services. If we learn that personal
information from users less than 18 years of age has been collected, we
will deactivate the account and take reasonable measures to promptly
delete such data from our records. If you become aware of any data we
may have collected from children under age 18, please contact us at email@example.com.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In some regions, such as the
European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you
greater access to and control over your personal information.
You may review, change, or terminate your account at any time.
In some regions (like the EEA, UK,
and Canada), you have certain rights
under applicable data protection laws. These may include the right (i)
to request access and obtain a copy of your personal information, (ii)
to request rectification or erasure; (iii) to restrict the processing of
your personal information; and (iv) if applicable, to data portability.
In certain circumstances, you may also have the right to object to the
processing of your personal information. You can make such a request by
contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable
data protection laws.
Withdrawing your consent: If we are relying on your
consent to process your personal information, which may be express and/or implied consent
depending on the applicable law, you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor, when
applicable law allows, will it
affect the processing of your personal information conducted in reliance on
lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and
promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed
from the marketing lists. However, we may still communicate with you — for
example, to send you service-related messages that are necessary for the administration
and use of your account, to respond to service requests, or for other non-marketing
If you would at any time like to review or change the information in your
account or terminate your account, you can:
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete
your account and information from our active databases. However, we may
retain some information in our files to prevent fraud, troubleshoot
problems, assist with any investigations, enforce our legal terms and/or
comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers
are set to accept cookies by default. If you prefer, you can usually choose
to set your browser to remove cookies and to reject cookies. If you choose
to remove cookies or reject cookies, this could affect certain features or
services of our Services. You may also opt out of interest-based advertising by advertisers on our Services.
If you have questions or comments about your privacy rights, you may
email us at firstname.lastname@example.org.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or
setting you can activate to signal your privacy preference not to have
data about your online browsing activities monitored and collected. At
this stage no uniform technology standard for recognizing and implementing DNT signals
has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a
standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version of
this privacy notice.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short:Yes, if you are a resident of California, you are granted specific
rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are
California residents to request and obtain from us, once a year and free
of charge, information about categories of personal information (if any)
we disclosed to third parties for direct marketing purposes and the names
and addresses of all third parties with which we shared personal information
in the immediately preceding calendar year. If you are a California resident
and would like to make such a request, please submit your request in writing
to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a
registered account with Services, you have the right to request removal
of unwanted data that you publicly post on the Services. To request
removal of such data, please contact us using the contact information
provided below and include the email address associated with your
account and a statement that you reside in California. We will make sure
the data is not publicly displayed on the Services, but please be aware
that the data may not be completely or comprehensively removed from all
our systems (e.g., backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a
temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is
outside the State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere
to certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in
the past twelve (12) months:
Contact details, such as real name, alias, postal
address, telephone or mobile contact number, unique
personal identifier, online identifier, Internet
Protocol address, email address, and account name
B. Personal information categories listed in the
California Customer Records statute
Name, contact information, education, employment,
employment history, and financial information
C. Protected classification characteristics under
California or federal law
Gender and date of birth
D. Commercial information
Transaction information, purchase history, financial
details, and payment information
E. Biometric information
Fingerprints and voiceprints
F. Internet or other similar network activity
Browsing history, search history, online behavior, interest
data, and interactions with our and other websites,
applications, systems, and advertisements
G. Geolocation data
H. Audio, electronic, visual, thermal, olfactory, or
Images and audio, video or call recordings created in
connection with our business activities
I. Professional or employment-related information
Business contact details in order to provide you our
Services at a business level or job title, work
history, and professional qualifications if you apply
for a job with us
J. Education Information
Student records and directory information
K. Inferences drawn from other personal information
Inferences drawn from any of the collected personal
information listed above to create a profile or
summary about, for example, an individual’s
preferences and characteristics
|L. Sensitive Personal Information|
We will use and retain the collected personal information as needed
to provide the Services or for:
Category F - As long as the user has an account with us
Category G - As long as the user has an account with us
We may also collect other personal information outside of these
categories through instances where you interact with us in person,
online, or by phone or mail in the context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your
How do we use and share your personal information?
Channel Key LLC collects and shares your personal
Targeting cookies/Marketing cookies
More information about our data collection and sharing practices
can be found in this privacy notice.
You may contact us by email at
or by referring to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right
to opt out we may deny a request if the authorized agent does
not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider.
Each service provider is a for-profit entity that processes the
information on our behalf, following the same strict privacy protection
obligations mandated by the CCPA.
We may use your personal information for our own business purposes,
such as for undertaking internal research for technological development
and demonstration. This is not considered to be "selling" of your personal information.
Channel Key LLC has not sold or shared any personal
information to third parties for a business or commercial purpose in the preceding
twelve (12) months.
Channel Key LLC
has disclosed the following categories of personal information to
third parties for a business or commercial purpose in the preceding
twelve (12) months:
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask
us to delete your personal information, we will respect your request and
delete your personal information, subject to certain exceptions provided
by law, such as (but not limited to) the exercise by another consumer of
his or her right to free speech, our compliance requirements resulting
from a legal obligation, or any processing that may be required to
protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell or share personal information to third parties;
the categories of personal information that we sold, shared, or
disclosed for a business purpose;
the categories of third parties to whom the personal information was
sold, shared, or disclosed for a business purpose;
the business or commercial purpose for collecting, selling, or
sharing personal information; and
the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or
delete consumer information that is de-identified in response to a
consumer request or to re-identify individual data to verify a consumer
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy
We will not discriminate against you if you exercise your privacy
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information in
our system. These verification efforts require us to ask you to provide
information so that we can match it with information you have previously
provided us. For instance, depending on the type of request you submit,
we may ask you to provide certain information so that we can match the
information you provide with the information we already have on file, or
we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also
use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to
verify your identity or authority to make the request. To the extent
possible, we will avoid requesting additional information from you for
the purposes of verification. However, if we cannot verify your identity
from the information already maintained by us, we may request that you
provide additional information for the purposes of verifying your
identity and for security or fraud-prevention purposes. We will delete
such additionally provided information as soon as we finish verifying
Other privacy rights
You may object to the processing of your personal information.
You may request correction of your personal data if it is incorrect
or no longer relevant, or ask to restrict the processing of the
You can designate an authorized agent to
make a request under the CCPA on your behalf. We may deny a request from
an authorized agent that does not submit
proof that they have been validly authorized to act
on your behalf in accordance with the CCPA.
You may request to opt out from future selling or sharing of your
personal information to third parties. Upon receiving an opt-out
request, we will act upon the request as soon as feasibly possible,
but no later than fifteen (15) days from the date of the request
To exercise these rights, you can contact us
by email at email@example.com,
or by referring to the contact details at the bottom of this document. If you
have a complaint about how we handle your data, we would like to hear from
13. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes, if you are a resident of Virginia, you may be granted specific
rights regarding access to and use of your personal information.
Virginia CDPA Privacy Notice
Under the Virginia Consumer Data Protection Act (CDPA):
"Consumer" means a natural person who is a
resident of the Commonwealth acting only in an individual or household context.
It does not include a natural person acting in a commercial or employment context.
"Personal data" means any information that is linked
or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified
data or publicly available information.
"Sale of personal data" means the exchange of personal
data for monetary consideration.
If this definition "consumer" applies to you, we must adhere
to certain rights and obligations regarding your personal data.
The information we collect, use, and disclose about you will vary
depending on how you interact with Channel Key LLC and our Services. To find out more, please visit the following links:
Your rights with respect to your personal data
Right to be informed whether or not we are processing your personal
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with
Right to opt out of the processing of your personal data if it is used
for targeted advertising, the sale of personal data, or profiling in
furtherance of decisions that produce legal or similarly significant
Channel Key LLC has not sold any personal data to third parties for business or commercial
purposes. Channel Key LLC will not sell personal
data in the future belonging to website visitors, users, and other consumers.
Exercise your rights provided under the Virginia CDPA
More information about our data collection and sharing practices can be
found in this privacy notice.
If you are using an authorized agent to exercise your rights,
we may deny a request if the authorized agent does
not submit proof that they have been validly authorized to act on your
We may request that you provide additional information reasonably
necessary to verify you and your consumer's request. If you submit the
request through an authorized agent, we may need to collect additional
information to verify your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but in
all cases, within forty-five (45) days of receipt. The response period may
be extended once by forty-five (45) additional days when reasonably
necessary. We will inform you of any such extension within the initial
45-day response period, together with the reason for the extension.
Right to appeal
If we decline to take action regarding your request, we will inform you
of our decision and reasoning behind it.
If you wish to appeal our decision, please email us at firstname.lastname@example.org. Within sixty (60) days of receipt of an
appeal, we will inform you in writing of any action taken or not taken in
response to the appeal, including a written explanation of the reasons for
the decisions. If your appeal if denied, you may contact the
Attorney General to submit a complaint.
14. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated
version will be indicated by an updated "Revised" date and the
updated version will be effective as soon as it is accessible. If we make
material changes to this privacy notice, we may notify you either by prominently
posting a notice of such changes or by directly sending you a notification.
We encourage you to review this privacy notice frequently to be informed
of how we are protecting your information.
15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at email@example.com or by post to:
Channel Key LLC
5940 South Rainbow Blvd.
Suite #400-PMB 18703
Las Vegas, NV
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA
WE COLLECT FROM YOU?
Based on the applicable
laws of your country, you may have the right to request
access to the personal information we collect from you,
change that information, or delete it. To request to review, update, or
delete your personal information, please visit: http://www.channelkey.com/privacy-policy.