Woman taking photos of products for Amazon Creator Connections.

Amazon’s Creator Connections: A Step-by-Step Guide for Brands

Ryan Faist

Ryan Faist, Channel Key

August 29, 2024

Tapping into the power of influencer marketing, Amazon’s Creator Connections program connects brands with social media influencers to promote their products. In this blog, we’ll explore how the Creator Connections program works, discuss its benefits for brands and review best practices for creating campaigns that produce results.

What is Amazon’s Creator Connections?

Creator Connections is a program that connects brands with a network of content creators, including influencers, bloggers, streamers, and other digital creators. The program is designed to help brands promote their products through authentic, user-generated content.

By collaborating with creators who have a strong online presence and a loyal following, brands can leverage the credibility and reach of influencers to drive sales and enhance their brand image.

Amazon’s Creator Connections is unique because it offers a seamless platform for both brands and creators. Brands can easily find creators whose audience matches their target demographic, while creators can discover brands that align with their content style and interests.

This streamlined process allows for efficient and effective partnerships that benefit both parties. To get started, brands fill out a form to specify the types of influencers they want to target. For example, if you promote running shoes, you can choose influencers that create content related to Sports & Fitness and Shoes.

Once your campaign request is set up, Amazon will match your brand with relevant influencers who can either accept or deny your request. Influencers will receive a commission on every product sold through content they produce.

The default commission for this program is 5%, although you can increase this threshold to motivate influencers to create more content promoting your products.

How Can Brands Benefit from Creator Connections?

As the digital landscape continues to evolve, brands are constantly searching for innovative ways to connect with their target audience and stand out in a crowded market. Traditional advertising methods often fall short in engaging consumers who crave authenticity and personal connection.

This is where Amazon’s Creator Connections program comes in. The program offers a unique opportunity for brands to partner with influencers who have built strong, loyal communities around their content.

Let’s dive deeper into how Amazon Creator Connections can help brands scale and expand their reach:

  • Enhanced Brand Visibility: By partnering with creators who have a strong following, brands can increase their visibility among a wider audience. Creators often have a highly engaged and loyal fan base, which can lead to more effective marketing and higher brand awareness.
  • Authentic Content Creation: Influencers and creators are known for their ability to produce authentic and relatable content. When a creator promotes a brand’s product, it often comes across as more genuine and trustworthy compared to traditional advertising. This authenticity can lead to higher engagement and conversion rates.
  • Targeted Marketing: Creator Connections allows brands to connect with creators whose audience aligns with their target market. This targeted approach ensures that marketing efforts are directed towards individuals who are more likely to be interested in the brand’s products, resulting in a higher ROI.
  • Cost-Effective Promotion: Compared to traditional advertising channels, influencer marketing through Creator Connections can be more cost-effective. Brands can negotiate compensation based on performance, such as pay-per-click or sales commissions, reducing the risk of spending on ineffective campaigns.
  • Enhanced SEO and Online Presence: When creators publish content about a brand’s products, it often leads to backlinks to the brand’s website and increased social media mentions. This enhanced online presence can boost the brand’s SEO and drive organic traffic to their site.

How Does Creator Connections Work?

The Creator Connections program is user-friendly for both brands and creators. Here’s a step-by-step breakdown of how the program works:

  • Set Up a Profile: Brands interested in using the Creator Connections program start by setting up a profile on Amazon’s platform. This profile includes information about the brand, its products, and its target audience.
  • Campaign Creation: Once the profile is complete, brands can create campaigns that outline their marketing objectives, preferred types of content (such as videos, blog posts, or social media posts), and any specific requirements they have for creators.
  • Creator Selection: Creators who are interested in collaborating with brands browse through the available campaigns and apply to the ones that match their interests and audience. Brands can then review the applicants and select the creators they want to work with based on their profile, engagement metrics, and content style.
  • Content Creation and Approval: Once a creator is selected, they work on creating the content as per the campaign guidelines. The brand reviews the content to ensure it aligns with their expectations and provides any necessary feedback or revisions.
  • Publication and Promotion: After the content is approved, the creator publishes it on their platform(s), promoting the brand’s products to their audience. The brand can also leverage this content for their own marketing efforts, such as sharing it on their social media channels or website.
  • Performance Tracking: Both brands and creators can track the performance of the campaign using Amazon’s analytics tools. This data includes metrics such as clicks, impressions, engagement rates, and sales generated from the creator’s content, allowing brands to measure the effectiveness of their campaigns.

How to Access Creator Connections in Seller Central

The Creator Connections Program is currently in beta. To see if your brand has access, open the Amazon Ads console in Seller Central and click the Brand Content icon on the left sidebar. If “Creator connections” appears in the dropdown menu, you can start your first campaign. You can also access the Creator Connections program from your Stores page.

Amazon ads console drop-down menu for creator connections.

After clicking on “Creator connections,” you will see a new dashboard that enables you to create a request for a new influencer campaign as well as view your current campaigns.

Page One of the Creator Connections dashboard.

If you have an active influencer campaign request, your dashboard will show a snapshot of its details. These will include high-level data points like the number of influencers who have accepted your request, the number of content posts created, and the start/end dates for the campaign.

Creator Connections dashboard showing active requests.

Clicking on the request will open new pages showing details of the entire campaign, including the custom message you provided to creators, a list of the creators that have accepted the request, all products associated with the campaign, and more.

Creator Connections dashboard showing campaign details.

Creator Connections dashboard showing campaign product details.

Creator Connections dashboard showing basic information and payment details.

How to Create a Request for a New Creator Connections Campaign

If your brand is eligible for the Creator Connections Program, creating a request for your first campaign is easy. After clicking “Create request” from your Creator Connections dashboard, you will see a new screen where you will provide basic information about your campaign.

This will include your campaign goals, details about your brand and products involved, if you will be providing samples to influencers (recommended), how many influencers you want to work with, what influencer interests best align with your products and brand, and your commission budget.

Creator Connections dashboard new request screen - basic information.

Creator Connections dashboard new request screen - payments and products.

Creator Connections dashboard new request screen - influencer interests.

How to Set Up a Creator Connections Campaign

Setting up a campaign on Amazon Creator Connections is straightforward. Here’s a step-by-step guide to help brands get started:

  • Define Your Objectives: Before setting up a campaign, it’s crucial to define your marketing objectives. Are you looking to increase brand awareness, drive sales, or promote a new product? Having clear goals will help you create a more targeted and effective campaign.
  • Create a Campaign Brief: A campaign brief outlines the key details of your campaign, including the type of content you’re looking for, the target audience, the desired tone and style, and any specific requirements you have for creators. Be sure to include your budget and compensation structure as well.
  • Choose the Right Creators: Selecting the right creators is critical to the success of your campaign. Look for creators whose audience aligns with your target demographic and whose content style matches your brand’s image. Consider engagement metrics, such as likes, comments, and shares, to gauge the creator’s influence and reach.
  • Communicate Clearly: Once you’ve selected your creators, communicate your expectations clearly. Provide them with all the necessary information, including product details, brand guidelines, and any specific content requirements. The more information you provide, the easier it will be for the creator to produce content that aligns with your brand.
  • Monitor and Measure Performance: After the content is published, use Amazon’s analytics tools to monitor the performance of your campaign. Track key metrics such as engagement rates, clicks, and sales to measure the effectiveness of the collaboration. Use this data to make any necessary adjustments and optimize future campaigns.

Best Practices for Brands Using Creator Connections

While Creator Connections offers a powerful opportunity to collaborate with influencers and tap into their loyal audiences, simply joining the program will not guarantee success.

To truly harness the power of these partnerships and maximize ROI, brands must approach their campaigns strategically. By following a set of proven best practices, brands can help make sure their collaborations resonate authentically with their target audience.

Let’s explore some key strategies for making the most of the Creator Connections program:

  • Choose Authentic Partnerships: Collaborate with creators who genuinely align with your brand values and products. Authentic partnerships are more likely to resonate with the creator’s audience, leading to higher engagement and better results.
  • Provide Creative Freedom: While it’s important to provide guidelines, allowing creators some creative freedom can lead to more authentic and engaging content. Trust the creators’ expertise in knowing what type of content will resonate best with their audience.
  • Focus on Long-Term Relationships: Building long-term relationships with creators can be more beneficial than one-off campaigns. Long-term collaborations help build trust and credibility, both with the creator and their audience, leading to more consistent and effective marketing.
  • Be Transparent About Compensation: Be upfront about your compensation structure and ensure that it aligns with the creator’s expectations. Transparency helps build trust and can lead to more successful collaborations.
  • Leverage User-Generated Content: Repurpose the content created by influencers for your own marketing efforts. User-generated content can be a powerful tool for social proof and can be used across various channels to enhance your brand’s online presence.

Common Mistakes Brands Make When Using Creator Connections

Even with the best intentions, many brands fall into common pitfalls that can undermine their campaigns and diminish results. From selecting the wrong influencers to neglecting performance metrics, these mistakes can significantly impact the effectiveness of a campaign.

To help brands avoid these setbacks, let’s look at some of the most frequent errors brands make when using Creator Connections:

  • Not Defining Clear Objectives: One of the most common mistakes brands make is not having clear goals for their campaigns. Without a clear goal, it’s challenging to measure success and optimize future campaigns.
  • Choosing the Wrong Creators: Selecting creators based solely on follower count rather than engagement or audience alignment can lead to ineffective campaigns. It’s essential to choose creators whose audience matches your target demographic and who can authentically promote your products.
  • Micromanaging the Content Creation Process: While it’s important to provide guidelines, overly controlling the content creation process can stifle the creator’s creativity and lead to less authentic content. Trust the creators to know what works best for their audience.
  • Ignoring Performance Metrics: Failing to monitor and analyze campaign performance can result in missed opportunities for optimization. Use the data provided by Amazon’s analytics tools to assess the effectiveness of your campaigns and make data-driven decisions.
  • Neglecting Relationship Building: Focusing solely on short-term campaigns without building relationships with creators can limit the potential of influencer marketing. Long-term partnerships often yield better results and help establish a stronger brand presence.

Can the Creator Connections Program Actually Increase Sales?

Like any Amazon program, actual results will vary based on a number of factors. In 2023, Channel Key ran a Creator Connections campaign from May through June for a client in the footwear category, timing the campaign to run in the days leading up to Mother’s Day. We requested all creators to share a promotional code offering 15% off. This resulted in an immediate boost in sales that we can attribute to Creator Connections because the code was not offered or shared anywhere else.

In addition to increased sales, the Creator Connections program can also increase brand loyalty with very minimal cost. Some of the content for our client’s campaigns still appear on the relevant product detail pages, which adds another level of trust to new customers and helps show our client’s products in a more organic setting.

A Creator Connections post promoting a product from a Channel Key client.

Amazon’s Requirements for Creator Connections Influencers

Amazon’s top priority is to delight customers, which includes brands that sell on its marketplace. To help make sure the Creator Connections program drives results, Amazon provides influencers with the following best practices, guidelines, and requirements for creating content that is most likely to drive traffic to product listings:

  • The more you promote your content, the greater your chances of commission. Post early and often.
  • You know your audience best. Create content that you know will resonate with them, whether that be a try-on video, product tutorial, or an article comparing products.
  • Only accept brand campaigns you can commit to, as each campaign has limited space. Once you’ve accepted a campaign, you must submit at least 1 content link for each campaign.
  • If you request samples from brands, you’re required to use the sample in all content created for your campaign (such as a photo or video).
  • Comply with the Associates Program Operating Agreement.
  • Remove any social links and related references to limited-time promotions from your website as soon as that promotion ends. Keeping current on offers builds trust with your audience.
  • You must transparently disclose your relationship with Amazon to customers when using Amazon links.

Channel Key Takeaway

Influencer marketing has become an increasingly powerful way for brands to reach their target audience. Collaborating with relevant social media influencers can help promote your brand message, build trust with customers, improve audience engagement, and increase conversions.

According to eMarketer, U.S. brands will spend $7.14 billion on influencer marketing in 2024, a 15.9% increase from the previous year. With this growth in popularity, it’s no surprise that Amazon has been exploring opportunities to help brands capitalize on this trend.

While the Creator Connections Program is still in beta, Channel Key predicts this tool will soon become available to all 3rd party sellers in the U.S.

Whether you’re new to influencer marketing or looking to enhance your current strategy, Amazon’s Creator Connections is worth exploring for its potential to drive brand growth and engagement.

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